Return policy

Returns are reviewed with collector condition in mind.

Anime figure collectors care about product condition and box condition. If something arrives with a problem, contact MIYABIYA with photos and order details.
Step 1

Contact us first

Include order number, photos, package condition, and a short explanation.

Step 2

We review the issue

We check whether the issue is damage, wrong item, missing parts, or condition mismatch.

Step 3

Next step

Eligible cases may receive return instructions, replacement discussion, or support guidance.

Do not send an item back without contacting MIYABIYA first. International returns require clear instructions.